The launch of the 988 hotline is a big milestone in the field of mental health advocacy. Unfortunately, as we have learned, there are a few hiccups in this process that could delay access to care. It is important to be aware of other resources that can help and guidance in a time of crisis.
Teen Line
What is it?
A safe space for teens to reach out to other teens about struggles in their lives. Listeners are Los Angeles teens who have received comprehensive training from mental health professionals. Teen Line offers call, text, and email communication options as well as a facilitated online chat board.
Who should use it?
Teens and preteens who are seeking advice or a listening ear. They may or may not be struggling with suicidal thoughts and may be looking to talk about relationships, sexuality, stressors in their life, or other topics. No issue is too big or too small.
How to access:
Call 800-852-8336 (6pm-10pm PST)
Text ‘TEEN’ to 839863 (6pm-9pm PST)
Email here
Crisis Text Line
What is it?
A 24/7 text line designed to support those in an acute moment of crisis. Trained Crisis Counselors respond to texts at all hours with the intent to move from a “hot” moment to a “cool” moment. Conversations end when both the counselor and texter agree that they have reached a calm, safe place.
Who should use it?
Anyone who is in a moment of crisis and needs immediate help. Crisis Text Line can be looked at as a second option if 988 centers cannot be reached or if texting is the preferred method of communication.
How to access:
https://www.crisistextline.org
Text ‘HOME’ to 741741
Message on WhatsApp
Trevor Project
What is it?
Free, confidential, 24/7 help for LGBTQ young people. The Trevor Project offers call, text, and chat options that can be accessed at any time. The website also provides a wealth of LGBTQ-specific resources as well as TrevorSpace, a secure and affirming digital community for LGBTQ young people.
Who should use it?
Young people who identify with the LGBTQ community (including those who are questioning their gender and/or sexuality). They may be struggling with suicidal thoughts or mental health issues, or may be facing struggles directly related to their gender/sexual orientation. They may be looking to connect with an affirming, like-minded community or to learn more about LGBTQ-specific topics in a safe way.
How to access:
https://www.thetrevorproject.org -Use online chat or access TrevorSpace
Call 1-866-488-7386
Text ‘START’ to 678-678
YouthLine
What is it?
A suicide hotline that is specifically geared towards youth. With call, text, and email options available, YouthLine is a helpful resource for those between 11 and 20 years old. Listeners may follow up with callers— if given permission— to ensure their safety. Trained teens answer most calls, though adult volunteers answer around 20% of YouthLine calls.
Who should use it?
Youth ages 11-20 who are in need of crisis counseling. YouthLine could be considered a viable alternative to the 988 line, as response time may be shorter and counseling more individualized.
How to access:
https://oregonyouthline.org – online chat
Call 877-968-8491
Text ‘teen2teen’ to 839863
Email: Teen2Teen@LinesforLife.org
All of the above websites feature additional resources that are specific to different issues that you may be facing. Take the time to peruse each site and acquaint yourself with the tools available. Add these to your toolkit and remember to Hold On, Pain Ends.
Article written by Sophia Lisco, Robbie’s Hope Intern
